Betsafe Cookies Policy

At Betsafe Casino, we use cookies and similar technologies to make your experience on our site safer, faster and more personalised. This Cookies Policy explains what cookies are, how we use them across Betsafe, and what choices you have when you visit casino Betsafe on desktop, mobile browser or through our Betsafe app. By continuing to use our services, you agree that we may place cookies on your device in line with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website. They allow us to recognise your browser, remember your preferences and understand how you interact with our platform. We also use related technologies such as pixels, web beacons and local storage, which we refer to collectively as "cookies" throughout this policy.

How We Use Cookies at Betsafe Casino

We rely on cookies for a number of purposes connected to running a secure, functional and enjoyable gaming platform. Below, we set out the main categories of cookies we use and why we need them.

Essential Cookies

These cookies are strictly necessary for our website and services to function. We use them to keep you securely logged in after you complete a Betsafe login, to remember items in your session such as an open bet slip, and to protect our platform against fraud and unauthorised access. Without these cookies, core features like Betsafe register, Betsafe deposit and Betsafe withdrawal processes could not work correctly, so we do not offer an option to disable them.

Performance and Analytics Cookies

We use performance cookies to understand how visitors use casino Betsafe, which pages are most popular, and where players may encounter difficulties. This data helps us improve site speed, fix technical issues and refine features such as Betsafe slots navigation or our Betsafe live casino lobby. We analyse this information in aggregate, and it does not identify you personally.

Functional Cookies

Functional cookies allow us to remember your choices and settings, such as your preferred language, currency, or whether you have accepted a Betsafe bonus code during registration. We also use these cookies to remember display preferences on our Betsafe mobile casino, so you do not need to reconfigure your settings every time you visit.

Advertising and Targeting Cookies

We and our advertising partners use targeting cookies to show you relevant promotions, including information about a Betsafe casino bonus, a Betsafe no deposit bonus, or seasonal offers such as free spins and prize draws. These cookies help us measure the effectiveness of our marketing campaigns and avoid repeatedly showing you the same advertisement. We may use this data to tailor offers such as a Betsafe promo code or leaderboard promotion to your interests, based on your previous activity on our site.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties who provide services on our behalf, such as analytics providers, payment processors, and marketing platforms. These third parties may collect information about your visits to casino Betsafe and other websites in order to provide targeted advertising. We carefully select our partners and require them to handle your data responsibly, but we recommend that you also review their own cookie and privacy policies for further detail. We do not control third-party cookies directly and cannot guarantee how long they remain active or how they are used outside our platform.

Cookies on Our Mobile Casino and App

When you access our services through Betsafe mobile casino or download our Betsafe casino app, we use similar tracking technologies suited to mobile environments, including device identifiers and app analytics tools. These help us remember your Betsafe casino login details for faster access, keep your session secure, and understand how features such as Betsafe live casino or jackpot games perform on different devices. If you prefer not to be tracked through the app, you can adjust the permissions in your device settings, although this may limit certain functionality.

Why We Use Cookies

We rely on cookies to support several important functions across our platform, including:

• We keep you securely signed in after a Betsafe casino login and protect your account from unauthorised access
• We remember your preferred language, currency and display settings
• We track gameplay patterns to improve our Betsafe slots and Betsafe live casino offerings
• We measure the performance of our website and mobile casino to fix bugs and improve loading speed
• We personalise promotional content, such as offers related to a Betsafe bonus, free spins or a Betsafe casino no deposit bonus
• We help prevent fraud, money laundering and other unlawful activity on our platform

Managing Your Cookie Preferences

You have control over how cookies are used on your device. When you first visit our site, we display a cookie banner where you can accept all cookies or manage your preferences by category. You may also adjust or withdraw your consent at any time by changing your browser settings, most of which allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that disabling essential cookies may prevent you from completing a Betsafe register process, making a Betsafe deposit, or accessing certain account features. Blocking functional or advertising cookies will not affect your ability to play, but it may make your experience less tailored to your preferences.

If you access our platform through multiple browsers or devices, you will need to set your cookie preferences separately on each one, including any device where you use our Betsafe app.

Retention of Cookie Data

Different cookies remain active for different lengths of time. Session cookies are deleted automatically once you close your browser, while persistent cookies remain on your device for a set period, or until you delete them manually. We review our cookie retention periods regularly to ensure we only keep data for as long as necessary to fulfil the purposes described in this policy.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or the way we operate our services. Where changes are significant, we will notify you through our website or by other appropriate means. We encourage you to review this page periodically so that you remain informed about how we use cookies at Betsafe Casino.

Contact Us

If you have questions about this Cookies Policy or how we handle your data, our support team is available 24/7 via live chat or by email at support-en@betsafe.com. For unresolved concerns, you may escalate your query to csmanagement@betsafe.com. We are committed to being transparent about our use of cookies and to respecting your choices whenever you interact with our platform.